Placing Pre-Orders at Haute Parfums

Finding Your Perfect Scent

At Haute Parfums, we're passionate about connecting you with your ideal fragrance, even when it's not immediately available on our shelves. While we'd love to keep thousands of perfumes in stock at all times, sometimes the most unique and coveted scents require a little patience.

How Pre-Orders Work

When you see a fragrance marked as "Pre-Order" on our website, it means:

• This item is not currently in our inventory
• We'll order it specially for you from our trusted suppliers
• Your patience will be rewarded with that perfect scent you've been searching for!

What to Expect

Timeframe: Please allow approximately 10 business days + the shipping time for your pre-ordered fragrance to arrive at your doorstep. This time includes:

• Processing your order with our suppliers
• Receiving the product at our facility
• Carefully inspecting and preparing it for you
• Packaging and shipping to your address

Our Commitment to You

When you place a pre-order with us, you're not just requesting a product—you're entrusting us with finding your perfect scent. We take this responsibility seriously and will keep you updated throughout the process.

If we encounter any unexpected delays or issues with your pre-order, we'll reach out promptly to keep you informed.

Pre-Order FAQs

Q: Can I combine pre-order items with in-stock items?
A: Absolutely! However, please note that your entire order will ship once all items are available.

Q: Can I cancel my pre-order?
A: Please contact our customer service team as soon as possible if you need to cancel. We'll do our best to accommodate your request if the order hasn't been processed with our supplier yet.

Q: Will I be charged immediately for pre-order items?
A: Yes, payment is collected when you place your order to secure your fragrance with our suppliers.

Thank you for your patience and understanding with our pre-order process. Your anticipation will make that first spritz all the more delightful!